Growing pains are a common symptom that many business experience when their demand exceeds their amounts of supply, help and more. The good sign is that growing pains are an inherent sign of growth; however finding a way to get over those critical periods in a company’s expansion is always critical to that company’s ability to handle future issues. Below, Gate offers a few generalisations of the problems companies face when their business grows faster than expected.
Supply Issues
Supply issues are always a problem when a company grows too fast. Considering that the budget was based off a projection that falls short of the actual numbers, companies are then forced to tell their clients to wait for a new supply, which can hurt customer loyalty.
Software Issues
Quality software is essential to most business operations; and sometimes business owners find that their software can’t keep up with the amount of data coming in from an unforeseen influx of business. If you find your staff complaining about an elevated number of computer or technological difficulties from a higher inquiry volume, it may be a sign that more powerful software is needed.
Customer Service Issues
When an employee has an overwhelming amount of clients, not only does the workload pile up but so do the wait times for clients who expect a standard response rate. This can hurt customer relations by making them feel unimportant, no matter how hard the staff member worked to handle their inquiry within a reasonable amount of time.
Supply Issues
Supply issues are always a problem when a company grows too fast. Considering that the budget was based off a projection that falls short of the actual numbers, companies are then forced to tell their clients to wait for a new supply, which can hurt customer loyalty.
Software Issues
Quality software is essential to most business operations; and sometimes business owners find that their software can’t keep up with the amount of data coming in from an unforeseen influx of business. If you find your staff complaining about an elevated number of computer or technological difficulties from a higher inquiry volume, it may be a sign that more powerful software is needed.
Customer Service Issues
When an employee has an overwhelming amount of clients, not only does the workload pile up but so do the wait times for clients who expect a standard response rate. This can hurt customer relations by making them feel unimportant, no matter how hard the staff member worked to handle their inquiry within a reasonable amount of time.